Listen To Sue Dealing with Phone Calls!……………..

Daily Challenge……Home/Work

‘Too many Cold Calls on the telephone’
I am feeling…..Irritation / Distraction / Annoyance

Step 1. (How I would like to feel………..)
Calm /  Patient / Nonchalant

Step 2. (Quality Questions for self…)
Is it worth getting worked up about?
How can I be aware of which call is a cold call?
What will be my automatic response?

Step 3. (Practical steps leading to Positive Results…)
Work out an automatic response, so you are ready when they come.
Get ‘caller id’ on your phone.
Accept that this is some individuals way of earning a living.

DC002