121a Daily Challenge DC142

Daily Challenge……Work

‘My clients ring me up ‘out of hours’ and expect me to fit them in, even when it’s not convenient for me!.’
I am feeling…..Disrespected / People Pleaser / Taken Advantage Of

Step 1. (How I would like to feel…)
Assertive / Empowered / Valued

Step 2. (Quality Questions for self…)
How do I get the message across?
What do I need to put in place to create the new boundaries and ground rules?
Does this pattern play out elsewhere in my life?

Step 3. (Practical steps leading to Positive Results…)

With the awareness that people are taking advantage of your good nature, comes the realisation that something has to be done about it. Setting new boundaries and ground rules is essential if you want to make changes.
Define in your mind WHEN you want to work (even strike through in your diary when you don’t want to work).
Start to Value yourself and your time to the degree it overrides the persistence of the clients requests.
Make it known you are not available ‘out of hours’.
Put a ‘Open hours’ on the wall.
When they ring and you answer the phone, tell them to ring back tomorrow (not convenient to talk / diary not available).
Stick with the new mind-set, it’ll take a while for the message to get across, but persistence will change the clients bad habits.