‘Why are they not returning my calls?’
I am feeling…..Annoyed / Frustrated / Ignored
Step 1. (How I would like to feel…)
Earning / Progression / Valued
Step 2. (Quality Questions for self…)
How do I get my message across in another way, so they return the calls?
Is their another route available?
Is my communication not being received in the manner I want it to be received?
Do these people need me?
What can I promote that makes me unique, different from the others?
Have I followed up the call? (maybe with email)?
Am I being persistent enough?
Is it better to just accept that some non-return calls, is just as it is, and let the frustration go?
Step 3. (Practical steps leading to Positive Results…)
Work out what you do differently on the calls that do get returned.
See if you can adopt different styles of communication and see which one works.
Change the script, mention different benefits of getting back to you.
Work out what makes you different.
Accept that not everyone will return your call.
Don’t take it as a personal rebuff.