‘What do you mean, you can’t give me an overdraft, I’ve been with this bank for 30 years!!! (Reply from the bank)’
I am feeling…..Annoyed / Financially frustrated / Under Valued (as a custoner) / Unsupported
Step 1. (How I would like to feel…)
Fluid / Secure / Supported
Step 2. (Quality Questions for self…)
Am I taking this rebuff personally?
If the bank won’t support me, what other resources can I tap into to?
Step 3. (Practical steps leading to Positive Results…)
Know that the bank can’t shift outside their own parameters, so don’t take it personally.
Accept their rules and move on, look for other resources, rise to the challenge with enthusiasm
Change your thinking on the issue, see it as a game (a Treasure Hunt even?!)