‘When Virgin have a broadband fault, just as I sit down for a day’s work (quite a regular occurrence)’
I am feeling…..Annoyed / Irritated / Inconvenienced
Step 1. (How I would like to feel…)
Calm / Efficient / Productive
Step 2. (Quality Questions for self…)
How can I best make use of my time?
What offline job have I been putting off?
Can I hook into any other Wi-Fi in the meantime?
Step 3. (Practical steps leading to Positive Results…)
See the broadband issue as an occupational inconvenience, (just like a closed motorway).
Accept it’s part of your environment and decide to let the annoyance go.
Find something productive to do instead.