‘Staff in shops who are serving you, but continue to talk to their colleague on the other till!’
I am feeling…..Ignored / Insulted / Frustrated
Step 1. (How I would like to feel…)
Calm / Non-judgemental / Nonchalant
Step 2. (Quality Questions for self…)
How much better will I feel if I let the bad vibes go?
Am I going to complain about this service?
If not, am I going to let it allow it to affect my mind.
Step 3. (Practical steps leading to Positive Results…)
Customer Service assistants come in all guises, just know that the person serving you is one of the non efficient ones.
Let go of the judgement and don’t allow that person to cause you negativity.